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Troubleshooting Website Issues : Mobile Vs Desktop

 


  Have you ever faced the annoying problem of a website that works perfectly on your phone but not on your computer? You are not alone. Many websites today are not optimized for different devices and browsers. This can affect your online experience and productivity. In this blog post, we will show you how to troubleshoot this common issue and make sure you can access any website smoothly on any device.

Clear your browser cache 

Sometimes, your browser may store old files from a website that can cause glitches and errors. To fix this, you need to clear your browser cache and cookies. This will refresh the website and make sure you see the most updated version. Just go to your browser’s settings, find the option to clear the cache and cookies, and try loading the website again.

Disable browser extensions 

Some websites may not work well with certain browser extensions that you have installed. Extensions can interfere with the website’s code and cause problems. To find out if this is the case, you can try turning off your extensions one by one and see if the website works better. This will help you identify which extension is causing the trouble.

Switch browsers

Some websites may not be compatible with certain desktop browsers or operating systems. They may work fine on your phone, but not on your computer. To check this, you can try using different browsers like Chrome, Firefox, or Safari, and see how the website behaves. This will help you figure out if the problem is with a specific browser or operating system.

Update your browser

Sometimes, your browser may be too old to handle the latest web features or standards. This can cause websites to malfunction or look weird. To avoid this, you should always keep your browser updated with the latest version. This will improve your browser’s performance and security. After updating, go back to the website and see if it works better.

Turn off security software

 Some security software, like antivirus programs or firewalls, may block or slow down some websites. This can affect how they load or work on your computer. To test this, you can try turning off your security software for a while and refreshing the website. If it works better, you may need to change your security software settings to allow the website.

Look for JavaScript errors

 JavaScript is a web language that makes websites interactive and dynamic. But sometimes, JavaScript can have errors that cause websites to break or behave strangely. To find out if this is the problem, you can open your browser’s developer tools (usually by pressing F12) and look at the console for any JavaScript errors. Fixing these errors may help fix the website.

Ask for help

 Sometimes, the problem may not be with your device or browser, but with the website itself. In that case, you should contact the website’s support team or webmaster. They can help you figure out what’s wrong and how to fix it. Just give them as much information as you can about the issue you’re facing. They may have the answer you need.

  It can be frustrating when a website works fine on your phone but not on your computer. But don’t worry, there are ways to fix this. By following the steps we have shared above, you can find out what’s causing the problem and how to solve it. You can enjoy browsing any website on any device without any hassle. And if you need more help, don’t hesitate to contact the website’s support team or webmaster. They are there to help you.


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